Overview:
Founded during the late 1990s tech boom, Flashcom DSL quickly became one of the early leaders in broadband Internet access, providing high-speed DSL connectivity across multiple U.S. markets. The company was recognized for its innovative approach to bridging the gap between traditional dial-up and emerging broadband services, offering customers faster and more consistent Internet experiences.
Mission:
Flashcom’s mission was to make reliable, affordable, and high-performance Internet access available to homes and small businesses across America. The company focused on customer education, transparency, and ease of access—aiming to simplify broadband technology for the average consumer while maintaining a high level of technical expertise and support.
Services:
Flashcom specialized in Digital Subscriber Line (DSL) Internet services, catering to both residential and business clients. Their offerings included varying speed tiers, installation support, and online tools to help customers evaluate service availability. In addition, Flashcom provided educational resources to help users understand the benefits of broadband, differentiating their service in an emerging and competitive marketplace.
Project:
Future Solutions worked with Flashcom DSL to create an interactive multi-media CD-ROM presentation used for both customer engagement and sales training. The project featured an intuitive, category-driven menu—"Who, What, Where, Why, How, FAQs, and Free Estimate"—providing easy navigation through company details, service information, and video content. Each section launched browser-based HTML pages integrated with multimedia elements to create a cohesive and engaging presentation experience.
Outcome:
The final presentation delivered a professional, interactive tool that effectively showcased Flashcom DSL’s services and corporate story. It served as a valuable marketing and educational resource—combining video, web-based interactivity, and structured information—to communicate Flashcom’s value to prospective customers and partners at a time when broadband was revolutionizing digital connectivity.